Usually I get my nails done with Lily and things are great, very polite, everything is sanitized. This time someone else did my nails (unfortunately I don't know his name) but it was a very bad experience. NOTHING was sanitized, I have multiple tiny wounds that still hurt 3 days later, the color was off and the shape is weird and whenever I made a comment he scoffed and talked to the other guys around. I usually like this nail studio but after this time, I don't think I'll ever go there again.