They didn’t deliver what I requested. When I asked for a fix, they told me they couldn’t without damaging my hair. When I told them I wanted a refund, they said “okay we’ll fix it.” My German is broken so when my husband went to the salon to discuss it in German, they blamed me for having been on my phone while my hair was being colored (heh?) and then best part of all, another stylist muttered “then one should learn German.” I took a photo of my wish, selected a visual hair sample with my stylist, and communicated with her in German. I went for a warm blonde with an example photo in tow, and left with a red/orange/deep brown. I was then refused a refund or a non-damaging fix. And then was insulted by the stylist and owner. Never again.
DamenhaarschnittAlle anzeigen
Kara•vor mehr als 4 Jahren
Salonantwort anzeigen
<3
Herrenhaarschnitt
Anonym•vor mehr als 4 Jahren
Alles super!
Herrenhaarschnitt
Robin•vor mehr als 4 Jahren
Der Salon an sich ist wirklich schön. Die Mitarbeiter sind miteinander so herzlich und humorvoll, man fühlt sich da einfach richtig wohl. Ich hatte jede Menge Spaß und bin auch super zufrieden.